A $1 double up and a $.25 jukebox tourney. Uhhh what? It clearly shows on my transaction history that I was charged 138 crowns, then another 138 crowns, then $.25, $.75, and another $.25. The response from customer service? That I'm just confused and that I wasn't overcharged. So they charged me 276 crowns and $1.25 for 2 contests that should have only totaled $1 and 138 crowns. My transaction history shows that they took 138 crowns, and then another 138 crowns, and then a entry fee of $.25, then $.75, then $.25. Today, I tried to enter a $.25 contest with 138 crowns, and it came back as full, so I entered a different $.25 contest with 138 crowns. Can't complain too much.Īfter sitting mostly idle for a couple of years I realized I had about $30 left on the account so started playing daily baseball a bit here and there. I contacted customer service before the start of the contest and they wouldn't refund me. I quit because one day I tried to enter a $1 contest, accidently filtered entry fee by highest instead of lowest, and entered a $100 contest. I played heavily on draftkings 3-4 years ago.

Has anyone here had a problem with Draftkings customer service?

Draft kings phone number